Terms of service.

1. Agreement to these terms

OSHA Pulse is operated by Method Creek Software ("Method Creek," "we," "us"). By creating an OSHA Pulse account and checking the acceptance box at signup, you agree to these Terms of Service on behalf of yourself and, if you sign up for an organization, on behalf of that organization — and you represent that you have the authority to do so. Acceptance applies to the account: teammates invited into your account use the service under the acceptance made when the account was created.

2. The service

OSHA Pulse monitors published federal OSHA enforcement data for the work-site addresses you choose to watch, provides on-demand lookups of that data, and generates alerts, digests, and reports from it. The features, site limits, seat limits, and report limits available to your account are those of the plan you select, as shown at purchase and on your billing page.

3. Data sources and disclaimers

OSHA Pulse ingests public enforcement data published by the U.S. Department of Labor (federal OSHA). You acknowledge and agree to each of the following:

1. Federal OSHA only. Roughly half the U.S. states operate their own OSHA-approved state plans (for example Cal/OSHA, MIOSHA, OR-OSHA). State-plan enforcement records are not included. An address in a state-plan jurisdiction can show no records in OSHA Pulse while having a state enforcement history.
2. Upstream data as-published. We surface the records as OSHA publishes them. Errors, omissions, corrections, and retroactive amendments in the upstream data are outside our control and will be reflected in the service.
3. Timing is typical, not guaranteed. New records typically surface within one to two business days of OSHA publication, but no delivery time is guaranteed, and OSHA's own publication lags its enforcement activity.
4. Informational purposes only. The service provides information, not advice. It is not legal, insurance, underwriting, or safety-engineering advice, and it is not a substitute for professional judgment. For decisions with legal, financial, or safety consequences, verify the underlying records independently.

4. Your account

You are responsible for the accuracy of your signup information, for safeguarding your credentials and API keys, and for the activity of every user and integration on your account. Seats may not be shared between people. Tell us promptly at security@oshapulse.com if you believe your account has been compromised.

5. Plans, billing, and cancellation

1. Paid plans are billed in advance, monthly or annually, by card through our payment processor (Stripe). Subscriptions renew automatically until cancelled.
2. You can cancel anytime from your billing page. Cancellation takes effect at the end of the current billing period; we do not refund partial periods.
3. Plan limits (monitored sites, seats, reports) are enforced by the product. Exceeding a limit requires an upgrade — we do not bill overages.
4. We may change plan prices with at least 30 days' notice; changes take effect at your next renewal.
5. Accounts with failed payment may be suspended until payment is brought current.

6. Acceptable use

You agree not to:

1. resell, sublicense, or redistribute the service or systematic extracts of its data as a competing data product;
2. scrape the service or circumvent plan limits, rate limits, or access controls;
3. use the service to violate any law or third-party right; or
4. probe or test the service's security other than by reporting findings to security@oshapulse.com.

Exports and reports are for your organization's own business use — sharing an individual report or lookup result with your client, carrier, or counsel is fine; republishing the dataset is not.

7. Your content

The watchlists, addresses, labels, tags, and settings you put into the service are yours. You grant us the license needed to host and process them solely to operate and improve the service. You can export your watchlist and alert history as CSV at any time. Underlying OSHA records are public data and belong to neither party.

8. Intellectual property

The service — its software, design, and generated report formats — is owned by Method Creek Software. These terms grant you a non-exclusive, non-transferable right to use it during your subscription, and no other rights.

9. Third-party services

The service runs on Microsoft Azure (US regions), processes payments through Stripe (we never store card numbers), and may use product analytics as described in the privacy policy.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT QUOTE A SERVICE-LEVEL AGREEMENT AND DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE, OR THAT THE UNDERLYING GOVERNMENT DATA IS COMPLETE OR CORRECT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR BUSINESS; (b) METHOD CREEK IS NOT LIABLE FOR DECISIONS YOU MAKE IN RELIANCE ON THE SERVICE OR ITS DATA — INCLUDING PLACEMENT, HIRING, UNDERWRITING, CONTRACTING, OR SAFETY DECISIONS; AND (c) METHOD CREEK'S TOTAL LIABILITY UNDER THESE TERMS IS CAPPED AT THE FEES YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Suspension and termination

We may suspend or terminate an account for material breach of these terms (including non-payment) after notice where practical. You may close your account at any time from the organization settings. After closure or cancellation, account data is retained for a recovery grace period and then deleted on request to legal@oshapulse.com; public OSHA records are not customer data and are retained by the service.

13. Changes to the service or these terms

We may improve or change the service over time. If we materially change these terms, we will give at least 30 days' notice by email or in the portal; continued use after the effective date is acceptance of the revised terms. Each version is dated and numbered, and your account records the version you accepted.

14. Governing law

These terms are governed by the laws of the United States and of the state in which Method Creek Software is organized Alabama, without regard to conflict-of-law rules.

15. Contact

Questions about these terms: legal@oshapulse.com.